| "Price gouging" is an emotional,
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| | exploiting the citizens. Nobody seems to
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| inflammatory term. Everyone is against
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| | think to blame the use of a list
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| it, but only buyers, angry over excessive
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| | price.List prices are some of the best
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| profit-taking, proclaim it. As a seller,
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| | fiction ever written.Should We Sell Over
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| how can you reap the profit rewards you
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| | List?Some routinely call the selling of a
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| deserve without being accused of price
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| | product at more than list price
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| gouging?From a marketer's perspective,
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| | "gouging," and consider it unethical and
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| attaching a price tag to a product or
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| | even immoral.Buyers feel gouged when it
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| service is always an agonizing
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| | appears that sellers are taking advantage
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| experience. What is the right price? This
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| | of the buyer's condition with a commodity
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| question is hotly debated in meeting
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| | product. I'll loosely define commodity as
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| rooms around the world every day. The
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| | any product or service that has a fairly
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| search for the perfect price may be the
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| | consistent price in most selling
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| Holy Grail of marketing.Pricing is like
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| | environments. When the buyer sees an
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| sunblock. No matter how you decide to
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| | inflated price for the commodity and has
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| apply it, the question always lingers;
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| | no other competitive alternatives due to
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| how much is enough? How can you avoid
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| | the situation they're in, the buyer feels
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| leaving money on the table without being
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| | gouged.For example, I would expect a hot
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| burned by claims of price gouging?While
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| | dog and a Coke at most locations to be 4
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| everyone certainly wants win-win
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| | or 5 US dollars. When I was watching the
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| relationships, the buyer and seller are
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| | Atlanta Braves play baseball at Turner
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| adversaries where pricing is concerned.
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| | Field and got hungry, the hot dog and
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| The seller wants to get the most money
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| | Coke I found cost closer to $10. To find
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| possible for their offering, because each
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| | any food that I considered reasonably
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| additional dollar gained is pure profit.
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| | priced, I would have to leave the stadium
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| From the buyer's perspective, less is
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| | environment. I felt gouged.As a boater, I
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| better and free is best.The List Price
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| | routinely pay 30-40% more at the dock for
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| ObstacleMost claims of price gouging are
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| | a gallon of gas than I would when I take
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| based on comparisons of asking price to
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| | my car to the pumps. Same gas, different
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| published list price. From the buyer's
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| | environment. I feel gouged.Price gouging
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| perspective, list price is the ceiling,
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| | occurs when no alternatives are available
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| the most they should have to pay for a
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| | for purchase. In our free market society,
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| seller's offering. More importantly, list
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| | that rarely happens. When it does, we
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| price becomes the basis from which
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| | need to be especially careful. Where
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| discounts are taken.The idea of
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| | there is demand, there is usually -- but
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| establishing a list price for a product
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| | not always -- competition.A Controversial
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| is actually a fairly new invention. As
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| | SolutionAn opportunistic sales force that
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| recent as the middle Middle agesAges,
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| | I once worked with faced a pricing
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| prices were based on perceived ability to
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| | dilemma. Buyers in this industry
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| pay versus being tied to some intrinsic
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| | routinely expected a 15-20% discount,
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| worth of the product itself. For example,
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| | making it nearly impossible to hold list
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| when a nobleman was purchasing a
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| | price. The solution came to be known as
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| commodity such as food, they would
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| | "New York Pricing" -- invented by the New
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| routinely pay several multiples over what
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| | York district office -- which simply
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| a peasant farmer would pay for the same
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| | involved marking up list price by 15%
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| product. Why? Because they could. The
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| | before presenting it to the prospective
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| seller would have no trouble asking the
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| | buyer. After ardent negotiations, the
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| nobleman for the higher price, and the
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| | buyer might receive their 15-20%
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| nobleman would have no problem paying. In
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| | discount, resulting in a sale at or near
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| those days, gouging only referred to
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| | list price for company. Because
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| activities having to do with battles and
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| | headquarters couldn't come up with a
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| body parts.For most of us, we believe
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| | better solution, "New York Pricing" was
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| prices can only go down from list price.
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| | widely practiced by the sales team
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| When buying a car, for example, nobody
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| | although not officially endorsed by
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| expects to pay "sticker". In fact, many
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| | management.Gouging is in the Eye of the
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| car buyers believe that list price
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| | BeholderWhile we might like the market to
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| shouldn't be the basis of pricing
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| | set the price, we can't all engage in an
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| discussions at all. Instead, they focus
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| | auction environment. At some point during
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| on working from the dealer's invoice
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| | a buyer-seller interaction, the seller is
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| price. How shocked these same buyers are
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| | going to offer a price. This is perceived
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| when they're asked to pay over sticker!
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| | by the buyer as list price, and we expect
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| This has happened when anticipation for a
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| | to go down from there.Price gouging is
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| new model creates high demand though the
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| | not about charging more than list price.
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| product is in short supply. Examples
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| | It's about the seller taking advantage of
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| include the original releases of the
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| | the environment to require people to pay
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| Mazda Miata, Dodge Viper, Nissan Xterra,
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| | more than the offering is worth. Selling
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| the reintroduced Volkswagen Beetle, and
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| | over list price is fine if the market is
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| the 2005 Mustang.When sellers ask for
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| | willing to bid up the price despite the
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| more than list price, buyers deem it
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| | presence of alternatives. That's what
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| "unfair", "outrageous" and -- of course
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| | happens with hot new cars. If the buyer
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| --price gouging. Now it's time to play
| |
| | believes they are getting value well in
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| the blame game. We can blame
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| | excess of the list price, both parties
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| manufacturing for not producing enough
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| | can feel good about the transaction.©
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| vehicles to meet demand. We can blame
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| | 2005 Paul Johnson. All rights
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| marketing for creating too much interest
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| | reserved.Note: This article is available
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| in a product they couldn't supply. We
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| | for reprint at no charge.
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| can blame the greedy capitalists who are
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|