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American Auto Makers Have to Change - So Do We!

The past few weeks have presented nothing butcreativity and changing cumbersome
bad news for the formerly world leadingbureaucratic business cultures.Change is
American automobile industry. Henry Ford mustshort-term pain. Managers will be
be rolling over in his tomb. Alfred Sloan,significantly fewer. Blue-collar workers will
the architect of the multi-division Generalnot earn $65,000 plus per year for unskilled
Motors juggernaut, is a very sad "car guy" inlabor in new jobs. Communities will undergo
the sky these days. Plant closings, hugebrisk changes in tax revenues, real estate
employee layoffs, lost market share andprices and shopping patterns. College plans
horrid fiscal performance indicate that thewill be upset. Retirement dreams will be
"big three" (including Daimler-Chrysler) aredelayed, in some cases destroyed. Parts
in big trouble. They must change, and changesuppliers will be pressed on pricing. And
is not pleasant for huge business complexes,yet, the future for all effected parties can,
or for employees, suppliers or customers.Thisand should, be bright.Since the Luddites in
brings to mind a change that occurred rightthe mid-19th century attempted to stop the
before my eyes as a small boy growing up inindustrial revolution and preserve old-world
Kentucky. Several times each week, a horsework models, there have been groups trying to
drawn ice wagon would pull up in front of ourthwart progress. Progress requires change.
little house and deliver block ice. TheFortunately, looking in the rear view mirror
iceman was named Herb. My mother would alwaysis not a widely admired American trait. The
pleasantly greet Herb and they would exchangeparties most effected by this sea change in
small talk, how about that the Reds game lastthe American auto business have multiple
night or the nice weather we were enjoying.opportunities to re-train, re-strategize, and
Herb was a hard working and very nice man.start new businesses and services. With
And then, one day this regular ritual in ournormal American drive, work and creativity
lives abruptly ended.My parents bought aour society will be blessed with a new
refrigerator. The hand delivered block icegeneration of wealth creation, entrepreneurs
that was essential to keep the old iceboxand growth. It has always been so.We live in
cool was no longer needed. My mother was verya global market place. Nothing will change
concerned about the effect our new wonderthat. If foreign auto companies make better
appliance would have on Herb. She met him inproducts at a better price we have to
the yard and told him as gently as possibleconfront, and overcome, these market
that his ice deliveries were no longerrealities. Americans always have in the past,
needed. Then she asked him if he would likeand there is no reason not to foresee a
some iced tea and to sit a minute.As clearlybright, but different future, for every
as I remember anything in my youth, Icurrent participant involved in the radical
remember that conversation. Herb knew therestructuring of our formerly great auto
inevitable march of progress and technology;business.The American economy is the most
in this case a 12 cubic foot Frigidaire,dynamic in history. Opportunity abounds and
meant that he was soon to be looking foris available to every citizen willing to
another line of work. It was sad. He was verycompete in the marketplace of ideas, work
matter of fact and my mother tried to behard and not look backwards. Ford, Chrysler
encouraging. Over the next few months we sawand GM can survive and prosper. Nevertheless,
Herb in the neighborhood less and less.understanding and preparing for change will
Within six months the ice Company was out ofseparate the successful from the losers, or
business.Accept Change or Get Run OverLikemodern day Luddites.Geoff Ficke is President
the barrel industry, the bicycle industry orof Duquesa Marketing, Inc. an international
dozens of other formerly thriving businessconsulting firm with over 35 years experience
segments, the ice delivery service, and nowin creating customized strategies and
the American automobile industry was forcedbusiness plans, product development and
to change business models. If change were notfunding opportunities for entrepreneurs,
embraced, indeed aggressively pursued,inventors and small business expansion. Mr.
industry subsets would be superceded by newFicke is also a Senior Fellow at the Page
upstarts and technologies. "The Big Three"Center for Entrepreneurial Study at the
still have an opportunity to adjust to newBusiness School, Miami University, Oxford,
market realities, but they will have to beOhio.
relentless in the pursuit of economies,



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