General Motors & Ford-It's the cars "Stupid" part II

We've already stated our belief that that 2007 will seemarket share, and we see continued declining market
Americans buying several hundred thousand less carsshare. The Chairman has verbalized nothing that deals
than they will purchase in 2006. We are looking for 16.8with the issue of quality, and upgrading the consumer's
million vehicle sales this year. Let's get into theconsciousness to consider GM cars when it comes to
numbers, and see what the implications are. When you,quality. Even Mercedes marvels at Japan's ability to
or I buy a car for our personal use, we pay onproduce the quality they do for the dollar it costs.
average about $25,000 per car. The car rentalMercedes doesn't understand how Japan does it at
companies in the United States purchase more carstheir price points.
than any other group. They buy American cars, andWe took a close look at Ford (where "Quality is
pay an average of $15,000 per car. We don't see anynumber 1", and "Ford has a better idea"), and found
big profits from this market segment.their restructuring plan isn't substantial enough to get
Let's look at the dealerships, and sort out how thethe job done. They call it the "Way Forward Plan". We
Japanese do against the Americans. A Chrysler dealercall it the "Lost in the Wind" plan. They are taking total
last year on average sold about 225 cars. If you werecharges of $3.4 billion in 06. They expect to be
a Ford dealer, you averaged almost 700 cars perprofitable in 08, why, we ask? What's going to change
dealer. GM's Chevrolet dealerships came in under 650between now and 08? They believe they can save
cars per dealer. Would you be surprised to learn thatalmost $6 billion in costs. We don't see it, and if they
Toyota sold more than 1600 cars per dealership lastwere able to do it, don't you think Japan would jump on
year?the bandwagon and do whatever they have to do to
Now you know why American car dealers aredrag their already low costs lower.
complaining and going out of business. In the last yearDid you know that when GM, or Ford produce an
GM lost 200 plus dealers while Ford lost 40, andinteresting car, Japan buys the car immediately, rips it
Chrysler lost more than 110. This is happening on ourapart, part by part in Japan, and than takes any
home turf, folks. This is not the Japanese and theinteresting technology and applies it to their cars almost
Americans slugging it out on European soil for controlimmediately. Japan can put out a car in one-third the
of European markets. This is the American consumertime it takes GM, or Ford to design a car by
choosing to buy Japanese over American madecommittee. South Korea can go from design to
products on American soil. People are voting with theirshowroom in even a shorter time span.
feet.Ford's restructuring efforts in our opinion are clearly
Here's the next big question. If American car dealersoverstating the bottom-line results. We see a
are closing their doors at this rate, what kind of shapeheadwind coming, where Ford thinks it's got a tailwind
can the rest of them be in? Can the owners be puttingat its back. It's going to get tougher for Ford, and this is
big bucks into their dealerships while their friend'sbeing overlooked because GM and its troubles are
dealerships are folding up? We think not. Will thegetting the headlines. With the employees departing
friendly banker be willing to finance their car inventoriesfrom both companies how do you think the guy down
when the bank sees other domestic dealers closingon the assembly line is feeling? Do you think he's a
their doors? We don't see it. This means thatloyal, lets get it done type of individual? Do you think
American car dealers can only finance through the carhe's wondering if he's going to be there 2 or 3 years
manufacturer's financing arm, and that's not gooddown the road? Will his pension benefits be safe? Will
when the dealer has only one choice. We estimatehe ever get a pension? Will he even have a future at
that half of Ford's dealers are not making a penny. Weeither of these two companies that were once the
think for General Motors, it could be as high as 25%unquestioned leaders of American managerial know
are unprofitable. What's the customer experiencehow?
going to be like in a dealer that's losing money onHenry Ford wrote the book on manufacturing, and
every car he sells? Is anybody listening in Detroit?GM's Alfred P. Sloan wrote the book on building a
Every time GM loses a point of market share, theycompany that is still studied at Harvard Business
have to implement plans to dismiss 20,000 people fromSchool, and MIT today. Somehow in the last 3
their jobs. We see the necessity for GM to cutdecades, the bean counters in Detroit forgot how to
another 60,000 jobs that they haven't announced tomake cars. They literally forgot what business they
establish break-even 12 to 18 months from today. Withwere in. They instead thought only about the money.
all the talk about GM in the news in the last 60 days,Labor became a cog in the wheel, not an integral
has anybody at GM or Ford uttered a word aboutmeaningful partner in the process. To turn this
their real problem, QUALITY? The AmericanAmerican industry around will involve a different level
consumer does not want to buy American made carsof intelligence than the intelligence (used advisedly) that
in any quantity that would allow Detroit to makegot them into trouble in the first place. Einstein was
money.right.
We believe that GM will be unprofitable until 2008 at aGoodbye and good luck
minimum, and 08 can only be profitable if they maintainRichard C.